Is BetMGM down, and how can I get help?

For a BetMGM access problem, start with a support channel you can reach. If you cannot open the mobile portal, use e-mail or phone instead.

In Ontario, you can contact BetMGM support through these channels:

• E-mail gives you a contact option outside the mobile portal.
• The mobile portal includes chat, so you can use that feature if the portal remains accessible.
• Phone provides another way to contact support when you cannot use the portal.

Ontario support operates around the clock, so you do not need to wait for daytime support hours to raise an access problem.

BetMGM has apps for both Android and iOS. Choose the store that matches your phone:

• On Android, get the BetMGM app from Google Play.
• On iOS, install the BetMGM app from the App Store, where its size is about 128.1 MB.

For more on the mobile options, see the BetMGM app guide for Android and iPhone in Canada.

The contact options above apply to Ontario. These answers help you choose a support route or find the app for your device.

• Jeu : aide et référence (Quebec) (telephone 1 800 461-0140)
• Gambling Support BC (British Columbia) (telephone 1-888-795-6111)
• BetGuard (Ontario) (telephone 1-833-776-7171)
• AGLC Self-Exclusion Program (Alberta) (telephone 1-844-468-8034)
• Responsible Gambling Council
• ConnexOntario (telephone 1-866-531-2600)