BetMGM safer gambling: limits and support options

To limit or stop gambling in Ontario, set deposit, loss or time limits, then use free independent support or BetGuard’s centralised self-exclusion.

To limit gambling with BetMGM in Ontario, use deposit, loss or time limits. If you want to stop, BetGuard offers centralised self-exclusion from regulated Ontario online gambling sites. Independent services can also help you find free support in your province and, where offered, your preferred language.


Which BetMGM limits can you use?

In Ontario, BetMGM’s safer gambling tools include deposit limits, loss limits and time limits. Choose the type that addresses what you want to control:

  • Deposit limits: cap the money you can add to a gambling account.
  • Loss limits: cap how much you can lose.
  • Time limits: restrict the time you spend gambling.

Ontario’s safer gambling message is “Please play responsibly.” If your aim is to stop rather than limit play, consider the self-exclusion options below instead of relying only on a limit.


Which independent help suits your province?

Choose support for the province where you live. The Responsible Gambling Council is an independent Canadian non-profit organisation focused on preventing gambling harm; its Help for Canadians service lists free helplines for every province and territory. Use that directory if your province is not covered below.

  • Ontario — ConnexOntario: for help with gambling problems, addictions or mental health in Ontario, contact ConnexOntario on 1-866-531-2600, by text or by chat; support is free and available 24/7. You can choose among these contact methods, and the line also answers in several languages.
  • Ontario — BetGuard: centralised self-exclusion covers regulated online gambling sites in Ontario. Self-exclusion means asking to be blocked from gambling with the participating services. For technical support with BetGuard, use 1-833-776-7171.
  • British Columbia — Gambling Support BC: the gambling support line, 1-888-795-6111, is open 24/7, and free counselling is available for people in British Columbia. Choose this service if you want support in that province.
  • Quebec — Jeu : aide et référence: call 1 800 461-0140 for free, confidential gambling support, available 24/7 in French and English. This gives you a choice of either language when seeking help in Quebec.
  • Alberta — AGLC Self-Exclusion Program: you can exclude yourself from Alberta casinos and racing entertainment centres, regulated Alberta online gambling platforms, or both. Choose the coverage that matches where you want to stop gambling; the support number is 1-844-468-8034.

What should you know before choosing a limit or exclusion?

Match the tool to your goal: limits are for restricting play, while self-exclusion is for blocking access to participating gambling services. Provincial coverage matters when choosing an exclusion program or local support.


Help with gambling

  • Jeu : aide et référence (Quebec) (telephone 1 800 461-0140)
  • Gambling Support BC (British Columbia) (telephone 1-888-795-6111)
  • BetGuard (Ontario) (telephone 1-833-776-7171)
  • AGLC Self-Exclusion Program (Alberta) (telephone 1-844-468-8034)
  • Responsible Gambling Council
  • ConnexOntario (telephone 1-866-531-2600)

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Author: Paul Lamford

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Paul Lamford writes books on casino games and gambling and works on game design.

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Your questions answered

Which limits are available?

In Ontario, BetMGM offers deposit limits, loss limits and time limits, so you can choose the type that matches what you want to restrict.

How does self-exclusion work?

Self-exclusion means asking to be blocked from participating gambling services: BetGuard provides centralised exclusion from regulated Ontario online gambling sites, while Alberta’s AGLC program lets you choose land-based venues, regulated online platforms, or both.

Which tools and independent resources suit the reader's province and language?

Ontario has BetMGM limits, BetGuard and multilingual ConnexOntario support; British Columbia has Gambling Support BC, Quebec has Jeu : aide et référence in French and English, and Alberta has the AGLC Self-Exclusion Program. For other provinces and territories, use the Responsible Gambling Council’s Help for Canadians directory.

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